Mooncat FAQ
Everything you need to know about our otherworldly lacquer and your shopping experience.
How long does shipping take?
Orders are typically processed within 2-3 business days. Domestic shipping usually takes 3-7 business days, while international shipping can take 10-21 business days depending on your location and customs processing.
Are your nail lacquers vegan and cruelty-free?
Yes, all Mooncat products are 100% vegan and cruelty-free. We never test on animals and we do not use any animal-derived ingredients in our formulas.
What is your return policy?
We want you to love your claws. If you are not satisfied with your purchase, you can return your items within 30 days of delivery. Please ensure the product is in its original packaging.
What does '10-free' mean?
Our formulas are '10-free,' meaning they are made without the ten most common harmful chemicals found in traditional nail polish, including formaldehyde, toluene, and DBP, ensuring a safer manicure for you.
How can I prevent my polish from chipping?
For the longest-lasting wear, we recommend starting with a clean, dry nail, applying a base coat, two thin layers of color, and sealing it with our Speed Demon Top Coat.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific destination.